Audiopoint.net

In its most generic sense a voice portal can be defined as “speech-enabled access to Web-based information.”

In other words, a voice portal provides telephone users with a natural language interface to access and retrieve Web content. An Internet browser can provide Web access from a computer but not from a telephone. A voice portal is a way to do that. The voice portal market is exploding with enormous opportunities for service providers to grow business and revenues. Voice-based Internet access uses rapidly advancing speech-recognition technology to give users anytime, anywhere access to Web-based information. And it uses that most universal form of communication and access – the human voice – via any phone.

Audiopoint is getting personal with PVP.

The latest development in the evolution of the World Wide Web has been called “The Programmable Web”. The “My”generation now decides upon and controls the actual data content as well as the look and feel of their personal “view” of many major websites.The proliferation of web services and RSS feeds has created a class of web users, both technically-adept, and not-so. Bot of these “My” users rely heavily on “their” self-designed portal pages for timely information on email news, weather, travel, business and entertainment.

The portal-service provider takes on the role of providing a “miscellanea” of information sources, from which the customer picks and chooses according to individual needs and interests.

Time Magazine said, “Audiopoint is the only service with a reasonable solution.”

Access to this vital information is, however, generally limited to a visually-oriented, web-browsing experience. While trying to keep track in our fast paced world, there are many times when it is impossible to look at a computer screen, even though personalized information may be needed. As a portal services provider, whether on the internet as an open service, or on a corporate intranet, a Personal Voice Portal (PVP) application gives the user a fresh and this information is accessible any time, anywhere, regardless of computer availability or visual handicap, using the simple power of voice over the telephone. The PVP can even be configured to proactively call and intelligently alert your customers or staff about changes to vital information, such as weather warnings, stock price changes or breaking news events; virtually any featured service on your site. All, without the expense and complications of self-hosting.

PVP Walks the Talk.

The Personal Voice Portal can be rapidly configured to provide Your information to Your customers, whenever they need it, building loyalty to Your brand. News, weather, sports, entertainment, travel services – the possibilities are endless. Any web-based information that is not completely graphic in nature can be readily turned into a spoken message.

Your business depends on providing timely information to customers and/or staff, Personal Voice Portal will always keep you connected.

Make the “My” generation “Your” customer with Audiopoint’s Personal Voice Portal. Stay connected.

PVP Doesn’t Put You on Hold.

Personal Voice Portal improves customer experience and reduces wait times. Today’s business environment is more competitive and complex than ever before. Customer service is the key to success. And demand is growing for powerful new communications services as a strategic way to enhance customer service and build a competitive edge. At the center stage of these new services is Audiopoint’s next-generation Personal Voice Portal (PVP). PVP provides callers with anywhere, anytime access to information like news, email, stock quotes and weather using simple voice commands and any telephone.

Voice portals are the “next big thing” in communications. Using PVP our customers will have a very real edge in the marketplace – differentiating them from their competitors, attracting loyal customers, and growing their revenue. Put customer needs first and profitability will follow.