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Notifier® with Mercalert

Notifier is a patent pending interactive voice notification method for notifying a user of an event and includes the steps of: receiving user input on notification criteria; listening for an event; detecting the event; calling the user by telephone when the detected event matches the notification criteria; requesting a user response indicating a live person answered the telephone; and providing the user with information about the event. In one embodiment, the method can further include: requesting a user authentication; determining if the user authentication is valid; and not providing the user with the information about the event if the authentication is not valid. The method can further include: storing the detected event in a database; and querying the database for events matching the notification criteria.

The voice services system can comprise a voice services platform which may include a content management system; and an email-by-phone system coupled to the content management system having an application programming interface for programming the email-by-phone system; a text-to-speech system for synthesizing speech from text coupled to the voice services platform; and a notifier coupled to the voice services platform.

Notifier® is a patent pending interactive voice notification method for notifying a user of an event and includes the steps of:

  1. receiving user input on notification criteria; listening for an event; detecting the event;
  2. calling the user by telephone when the detected event matches the notification criteria;
  3. requesting a user response indicating a live person answered the call;
  4. and providing the user with information about the event.

In one embodiment, the method can further include:

  1. requesting a user authentication;
  2. determining if the user authentication is valid;
  3. and not providing the user with the information about the event if the authentication is not valid.

The method can further include:

  1. storing the detected event in a database;
  2. and querying the database for events matching the notification criteria.

The voice services system can comprise:

  1. a voice services platform which may include a content management system;
  2. and an email-by-phone system coupled to the content management system having an application programming interface for programming the email-by-phone system;
  3. a text-to-speech system for synthesizing speech from text coupled to the voice services platform;
  4. and a notifier coupled to the voice services platform.